1. Introduction

Five Sparkles Real Estate is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, submit forms, or engage with our advertising campaigns.

2. Information We Collect

When you interact with our website or ads, we may collect the following information:

Key Points:

• Name:
• Email address:
• Phone number and/or WhatsApp number:
• Your city or country of residence:
• Property preferences or interests:

Additional Info:

• You submit a form via Facebook, Instagram, Google, or our website
• You contact us via WhatsApp
• You engage with our landing page or subscribe to updates

3. How We Use Your Information

We use the information you provide to:

Key Points:

• Contact you about real estate projects you’ve expressed interest in
• Send you brochures, floor plans, or other related material via WhatsApp or email
• Inform you about upcoming property launches, promotions, or investment opportunities in Dubai
• Improve our marketing, targeting, and customer service

4. Legal Basis for Processing (UK/EU Visitors)

If you are located in the UK or the European Union, our legal basis for collecting and using your personal data is your consent, which you provide when you submit a form or contact us directly. You can withdraw this consent at any time by contacting us at [insert contact email].

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or as required by law. If you wish to have your data deleted, please email us at [insert contact email].

6. Third-Party Services

We use Meta (Facebook, Instagram), Google Ads, WhatsApp Business, and other analytics or CRM tools to help us manage advertising and communication. These platforms may collect additional data according to their own privacy policies.

7. Your Rights

Key Points:

• Access: a copy of the personal data we hold
• Correct: inaccuracies in your personal data
• Request: deletion of your personal data
• Object: to the use of your data for direct marketing

8. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact: Five Sparkles Real Estate 913, Blue Bay Tower, Business Bay, Dubai, United Arab Emirates Email: contact@fivesparkles.com WhatsApp:+971 58 294 0120